Unicommerce Reviews

Unicommerce offers a variety of plans designed to fit different business types, from startups to large enterprises. The Standard plan is suitable for micro-businesses that require basic automation to manage operations. It includes features like returns management (basic), payment reconciliation, mobile app, and 3 user roles. The Professional plan is designed for growing businesses striving to strengthen operational capabilities. It offers enhanced returns management, SKU level barcoding, and 9 user roles. The Enterprise plan is for large-scale businesses requiring robust and power-packed features. It offers customized returns management, item level barcoding, and unlimited or customizable user roles. The starting price for Unicommerce is $100 per month. However, the cost of a license can start from $29 per license according to some sources. For the exact pricing, it's recommended to get a quote directly from Unicommerce. Please note that this information might not be up-to-date or complete. For the most accurate and detailed information, it's always best to visit the official Unicommerce website or contact their sales team directly.

Unicommerce is an E-commerce Enablement SaaS Platform designed to fulfill the needs of sellers, D2C brands, and retailers. It offers a range of services including Warehouse Management, Order Management, Inventory Management, Omnichannel Retailing, and Seller Management Panel. The platform is integrated with marketplaces and shipping providers, supporting better inventory balance and enabling item, batch, and SKU level traceability. Unicommerce also offers a D2C focused e-commerce platform with plug-and-play integrations, enabling sellers to serve directly to their customers. It provides 220+ Plug & Play Integrations across Marketplaces, WebStores, Logistics Providers, ERP, POS, and other systems. Unicommerce offers different plans suitable for micro-businesses, growing businesses, and large-scale businesses. Each plan comes with a set of features tailored to the needs of the business size. The platform is trusted by 3500+ leading global brands and marketplaces across various categories. It is designed for multichannel retail and is available on Android. It integrates with major marketplace, cart, logistics, ERP, POS, and accounting solutions. Unicommerce enables businesses to manage their orders effectively.

Unicommerce offers a comprehensive E-commerce Returns Management System. This system provides a centralized panel to manage account reconciliation for marketplace returns and inventory against all the returns. The return module is efficient in managing CIRs (Customer Initiated Returns) and RTOs (Return To Origin) effectively, ensuring smooth and quick turnaround time. The system is designed to manage end-to-end order returns with complete efficiency. It also offers features like Automatic Reverse Pick Up, Quick Inventory Turnaround, Partial Returns, and handling of Customer Initiated Returns (CIR).

In terms of shipping, Unicommerce provides an E-commerce Shipping Integration Solution. This solution partners with top shipping providers for seamless, efficient deliveries. It offers features like Multi Shipment Capabilities, Benefits of the Most Sought-After Shipping Providers, and Shipment Status Tracking. The system can track self-shipped orders, mark self-shipped orders delivered manually, update returns in the system, and create reverse pick up & return manifests. It also offers the ability to hold few items from a multi-item order and split or merge shipments as per requirement. The platform is integrated with marketplaces and shipping providers, supporting better inventory balance. It also enables item, batch, and SKU level traceability to control the quality throughout the lifecycle.

Unicommerce is a comprehensive e-commerce enablement SaaS platform designed to fulfill the needs of sellers, D2C brands, and retailers. Here are some of its key features:

• Inventory Tracking: This feature allows businesses to keep track of their inventory levels in real-time.
• Warehouse Operations: Unicommerce supports better inventory balance and improves warehouse space utilization. It enables item, batch, and SKU level traceability to control the quality throughout the lifecycle.
• Product Updates: Businesses can manage product details and listings effectively.
• Order Processing: Unicommerce automates the order tracking and management process, ensuring efficient and timely order fulfillment.
• Returns Management: This feature handles the return requests from customers, making the process smooth and hassle-free.
• Dashboards: Unicommerce provides systematic dashboards and reports for businesses to monitor their performance and make data-driven decisions.
• Payment Reconciliation: This feature ensures that all transactions are accurately recorded and reconciled.
• Mobile App: Unicommerce offers a mobile app for businesses to manage their operations on the go.
• Advanced Warehouse Operations: Features like FIFO (First In, First Out), Cycle count, and Handheld operations are supported.
• Vendor Management: This feature helps businesses manage their relationships with vendors effectively.
• Omni Channel: Unicommerce supports omnichannel retailing, allowing businesses to sell their products on multiple platforms.
• ERP Integration: Unicommerce can be integrated with various ERP systems, providing a unified view of operations from a single source of data.

These features are designed to increase labor productivity, improve warehouse space utilization, allow inventory visibility and accuracy, and enhance on-time shipments. They also help businesses save time and money, and provide real-time data analytics that can help businesses improve their operations. Unicommerce also offers different plans suitable for micro-businesses, growing businesses, and large-scale businesses, each with its own set of features and capabilities.

Unicommerce has received a variety of reviews from its users. The overall rating is 4.0 out of 5, with users appreciating its ease of use (4.1), features (4.4), and value for money (4.3). However, the customer service (3.9) received mixed reviews. Users have praised Unicommerce for being easy to use, time-saving, and helpful in improving productivity. They have also appreciated the support team for providing solutions when required. On the other hand, some users have expressed dissatisfaction with the inventory sync time and professionalism of the team. One user mentioned that it takes at least 15 minutes to sync any inventory, which can lead to orders without inventory. Another user warned about losing money due to undisclosed issues. Despite these criticisms, many users still recommend Unicommerce for its comprehensive features and value for money. For instance, one user highlighted that Unicommerce has transformed their inventory management process, enabling them to effectively track stock levels across multiple warehouses in real-time. However, it's important to note that experiences may vary, and it's recommended to consider multiple reviews before making a decision.

Unicommerce offers an advanced E-commerce Returns Management System that optimizes Customer Initiated Returns (CIRs) and Return To Origin (RTOs) for a hassle-free experience. This system provides a centralized panel to manage account reconciliation for marketplaces returns and inventory against all the returns. The return module is highly efficient to centrally manage CIRs and RTOs effectively, ensuring smooth and quick turnaround time.

The Returns Management system is specially crafted to manage end-to-end order returns with complete efficiency. It is systematic, organized, and authentic to deliver unimaginable results. It significantly reduces operational costs, improves customer experience, and lowers the return rate.

The system also allows for Automatic Reverse Pick Up, where rules and regulations can be framed on the basis of which the order delivery and the return pickup can be automatically allocated to the desired shipping provider. It also facilitates Partial Returns, easing out the efforts of managing the returns of the multiple order items.

Unicommerce's system ensures returned products are quickly evaluated, processed, and readied for resale, saving on storage costs. Efficient returns management directly reduces costs and substantially impacts the bottom line of the business.

Unicommerce is also integrated with Return Prime for Return Management. With this model, Return Prime will act as RMS (all returns will be handled at Return Prime and then they’ll be pushed return details to Uniware, which will act as WMS (Picking & packing and stock management etc).

In conclusion, Unicommerce provides a comprehensive solution for handling returns and refunds, making the process seamless and efficient for both businesses and customers.

To get a quote for Unicommerce's plans, you can contact their sales team.

The Enterprise plan is designed for large-scale businesses that require power-packed features. It includes features such as 3 or more facilities, unlimited SKUs, returns management (customized), payment reconciliation, mobile app, unlimited/customizable user roles, purchase management, item level barcoding, inward logistics, customized reports, custom/API integration, advanced warehouse operations (FIFO, cycle count, handheld, etc.), vendor management, omni-channel, and ERP integration.

The Professional plan is suitable for growing businesses looking to strengthen their operational capabilities. It includes features such as 2 facilities, 3 lakh SKUs, returns management (enhanced), payment reconciliation, mobile app, 9 user roles, purchase management, SKU level barcoding, inward logistics, customized reports, custom/API integration, advanced warehouse operations (FIFO, cycle count, handheld, etc.), vendor management, omni-channel, and ERP integration.

The Standard plan is designed for micro-businesses that require basic automation to manage their operations. It includes features such as 1 facility, 1 lakh SKUs, returns management (basic), payment reconciliation, mobile app, 3 user roles, purchase management, barcoding, inward logistics, customized reports, custom/API integration, advanced warehouse operations (FIFO, cycle count, handheld, etc.), vendor management, omni-channel, and ERP integration.